This site has limited support for your browser. We recommend switching to Edge, Chrome, Safari, or Firefox.

Free shipping on all Aus orders over $70

Celebrate Our Card Deck Launch with Code: HOLDER for a free handmade card holder at checkout!

FAQs

SHIPPING

Do you ship internationally?

Yes we do! Depending on your location shipping will take up to 20 business days. Please refer to our Shipping page for more information.

How long will it take to get my order?

PROCESSING TIMES

Orders are processed Monday through Friday. We will have your order dispatched within 2 business days. Tracking information is sent via email.

DELIVERY TIME (excluding processing time)

DOMESTIC SHIPPING (AUSTRALIA WIDE)
Standard Postage
Metro Area Delivery: 3-6 business days
Regional/Rural Area Delivery: 4-7 business days
Express Postage
Metro Area Express Delivery: 2-4 business days
Regional/Rural Area Express Delivery: 2-5 business days

INTERNATIONAL SHIPPING
New Zealand/USA/UK: Standard delivery up to 15 business days
Other countries: Standard delivery depending on location please allow up to 20 business days

What shipping carriers do you use?

We currently use Australia Post.

Help! I entered the wrong delivery information.

No need to stress. Please contact our Customer Service Team by email hello@remindher.com.au as soon as possible to correct any errors in your delivery information. Unfortunately, once your order has been dispatched we are unable to update any delivery information.

What happens if I am not home when my order is delivered?

We recommend sending items to either a work address or PO Box to ensure someone will be there to accept delivery. If no one is available at the time of delivery, items will be left at the discretion of Australia Post. Alternatively, they’ll leave a collection card for you to pick it up from an Australian Post outlet at a time that suits you.

GENERAL

Can I exchange or return my product?

We always aim at making sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly hello@remindher.com.au and we’ll take you through the process.

 

Please see the Returns page for more information.

How can I sign-up to the Newsletter?

Scroll to the bottom of any page and on the right hand side you'll find our Newsletter sign-up.

We'd love you to join the Remind Her community and receive info on the the latest releases, intentional readings and more!

Do you offer wholesale? 

We are open to potential wholesale opportunities - Please refer to our Become a Stockist page for more information.

The item that I received is defective or damaged, what should I do?

If the item you received is defective or damaged, please contact our Customer Service Team at email hello@remindher.com.au - Please refer to our Terms & Conditions page for more information.

SUSTAINABLE

What makes you sustainable?

Each decision we make considers the environment! Our A4 Print range and packaging uses only recyclable or compostable materials. Guess what? Our sticker labels are made from potatoes, how cool is that!

What are your prints made of?

Our prints are Australian made from 100% recycled raw materials.

What sustainable practices do you have in place?

For us, plastic free is standard and compostable is our goal. Each decision we make considers the potential impact on the environment. We manufacture and support other local and female-owned businesses.

Cart

Congratulations! Your order qualifies for free shipping You are $70 away from free shipping.
No more products available for purchase